Eckert has been actively gathering the experience on the market of CNC cutting machines for over 30 years which resulted in widely developed service. Qualified technicians staff provides repair service based on many years of practice and complex knowledge, that is updated at trainings run by our business partners and suppliers. The highest quality of service, spare parts from authorised producer and short time of order execution are foundations for services offered by our staff.
In response to our clients need we offer two forms of services:
Our service includes repairs and maintenance of Eckert CNC cutting machines and peripheral devices that are integrated parts of installed machine. Additionally we carry out modernisations and reallocations of CNC cutting machines. We are also authorised representative and service partner of devices from our prestigious suppliers like:
All devices that are being repaired are protected by warranty and are provided with full Eckert technicians support in the range of information needed to disassembly and assembly of device or component.
Regardless of our customer’s localization, our team of highly qualified experts is ready to help immediately. Remote technical support offered by our company consists few elements like support by phone or more detailed via Teamviewer® application.
Thanks to this form of contact, possible issues can be immediately diagnosed and solved remotely. It significantly reduces costs and time related to run service at customers localization.